Exchange

Each product is subject to exchange within 14 days of purchase, regardless of whether it was purchased online or in a store. Each product purchased from the stores must be exchanged in the store where it was purchased. The presence of a cash register receipt is mandatory for the exchange.

Product return

Each product is subject to return within 14 days from the date of purchase or order. In order to return, the product must be unused, have a sale appearance, be pre-packaged. The main precondition for return is the availability of a cash register receipt. If the product was purchased from a store, it must be returned to the store where it was purchased.

Refund

If the returned product meets the above conditions, a refund will be made. The amount will be returned in the same way as the payment was made. If the payment was made by card, the amount will be returned to the card within a few days, depending on the bank servicing the card.

Order cancellation

The order can be canceled before delivery. If the order is already on the way, it can not be canceled.